Dignity in Crisis
At KCU Ltd, our Dignity in Crisis approach recognises that people can find themselves unable to provide practical household items for many different reasons, whether due to financial hardship, sudden life changes, poor health, debt, housing issues, or social isolation. We believe everyone has the right to reach their full potential regardless of ability, disability, or circumstances.
We provide crisis assistance through essential items such as emergency food, household goods, and white goods where needed, helping to stabilise immediate situations and reduce additional pressures on households.
As part of this support, funding has been received to support of our services. Through this funding, KCU has extended the offer of white goods support to residents across North Northamptonshire, subject to eligibility criteria being met.
The provision consists of one appliance per household referral, either:
Washing machine
Cooker
Fridge/freezer
And or a basic kitchen package consisting of up to two items of:
Kettle
Microwave
Toaster
Slow cooker
Where more than one appliance or a combination of packages is required, please call the KCU office for support with the application.
Applications are processed on a first come, first served basis according to the date the application is received.
To protect the dignity of those asking for help, KCU does not require a formal means test. However, referrals must be made by professionals only. KCU relies on referral agencies and professionals to know the individual and confirm, ensuring support is provided fairly while maintaining respect and confidentiality for those accessing the service.
Thanks to funding from the Northamptonshire Queen’s Institute Relief Fund, awarded through the Northamptonshire Community Foundation, we are able to provide Dignity in Crisis Kitchen Packages to individuals and families experiencing hardship.
Crisis Support & Befriending
What is befriending ?
Loneliness and isolation can affect people of all ages, though it is particularly common among older members of our community. Prolonged isolation can significantly impact wellbeing, confidence, and mental health.
KCU recognises the importance of meaningful human connection. Our Mentoring/Befriending Service (1:1 support held at KCU), matches trained volunteers with individuals who would benefit from regular contact and personalised support. Through consistent engagement, encouragement, and relationship-building, volunteers provide companionship alongside mentoring support and advocacy, walking alongside individuals as they work to reduce barriers, build confidence, develop independence, and improve their ability to manage day-to-day challenges.
Sometimes, a small but regular amount of positive human interaction can make a significant difference, helping individuals feel valued, connected, and better able to cope with everyday life
Our cosy meeting room where anything can be discussed and the world’s problems solved.